Registrar.AM - You Name, We Register | Knowledgebase - Reissue RapidSSL Certificate

To re-issue a RapidSSL certificate, perform the following steps.

Generate a Certificate Signing Request (CSR)

Access the RapidSSL User Portal for SSL certificate re-issuance

1. Click https://products.geotrust.com/geocenter/reissuance/reissue.do

2. Provide the following information:

- The fully qualified domain name or the common name for which the certificate was issued.

- An e-mail address contained on the order records.

- The 5 digit code from the captcha image.

3. Select Request Access against the correct order ID.
4. An e-mail will be sent to the technical contact e-mail address specified above
5. Click on the link listed in the e-mail to enter the User Portal
6. Click the Reissue Certificate option in the left hand column

Note: If the Reissue option is not available or grayed out in the User Portal please contact orderprocessing@rapidssl.com to request a manual re-issuance.

1. On the following screen copy and paste the new CSR
2. Select the Subscriber Agreement, click Submit
3. After the order is approved the SSL certificate will be re-issued
Note: Any changes to the certificate's Common Name during replacement will require manual approval

RapidSSL - requires a manual approval through domain authorization e-mail for certificate re-issuance
RapidSSL Wildcard - requires a manual approval through the domain authorization e-mail for the certificate re-issuance

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